Headpiece Try- On Program

$ 1.00

HEADPIECE TRY-ON PROGRAM:

(The 1.00 will be refundedšŸ’•)Ā 

Who is this program for?

Try-On program is for clients that would like to purchase three or more tiaras, crowns or headpieces, try them on and return the ones that they donā€™t decide to keep.

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How does the Try-on program work?

Three or more tiaras, crowns or headpieces, must be purchased at the same time.

The headpieces ordered will be processed within their usual production time frames as noted in each individual product listing and will be all shipped together in one shipment to client.

The headpieces being returned MUST be dropped back at the Post with the enclosed return shipping label within 5 Calendar days of delivery.

If this timeframe is exceeded, the pieces are no longer eligible for return for a refund in the try onĀ program and will only be allowable for return to store credit within 14 days of delivery as our regular return process states.Ā 

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AreĀ any items excluded from this program?

Yes.

Veils, Jewelry, Bespoke and special order crystal color accent and pearling added items as they are made just for you. Ā 


Any Clearance, Archival Clearance or Sale CollectionĀ items are alsoĀ ineligible for this program.Ā 

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How should I repack the items toĀ send back?

Please repack the pieces carefully, in all of the original packaging with allĀ original undamaged tags attached.

Items that arrive back with damage or removed tags are not eligible for return and will be shipped back to client.

Place the return shipping label on the box and drop at the Post.

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How do international Returns work?
International clients will be responsible for providing their own return shipping label.

Any International customsĀ or dutiesĀ fees that were collected by the carrier (UPS, DHL, Post, etc.) at time of delivery forĀ payment to buyerā€™sĀ country areĀ not refundable by EDEN LUXE Bridal, and buyer will need to reach out to their countryā€™sĀ customs department to find out the process to obtain a refund for duties paid on returned goods if allowable in that country.Ā 

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OK, Iā€™ve shipped them back now what?

Once the items are returned back to us, they will be inspected, and as long as they are in the same condition they left here in - the refund will be processed within 7-10 business days minus the original shipping paid by client, and a deduction of a 40% restocking fee of the price of the item(s) returned to cover our production and returnĀ shipping and handling costs.

We will also return the $1.00 that our store platform requires to have on a listing for it to be added to cart and purchased - which serves as yourĀ agreement to the terms of our Try-On Program. (We know thatā€™s weird - but canā€™t do anything about that.)

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Perfect! Love this idea and Iā€™mĀ doing it! How do I make my pieces eligible for this program?

This listing MUSTĀ be added to the cart with the items client would like to include in the Try-On program, indicating understanding and agreement with the terms of the program.Ā 

If this listing is not added to cart at time of check out, the items are only eligible for return via the terms of ourĀ regular return process, without exception.

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