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COVID-19

THE CREATRIX'S BIRTHDAY SALE - | - 25% OFF Site Wide - | - 5% off Pareur Suites -| - ENDS 6/15 @ 11:59 PM EDT

EDEN LUXE BRIDAL

PALM BEACH

Couture Bridal Adornments

 Regal Old-World Luxury

for the modern bride 

  - THE CREATRIX'S BIRTHDAY SALE -  
  25% OFF SITE WIDE

 Additional 5% off Pareur Suites
 ENDS 6/15 @ 11:59 PM EDT
BIRTHDAY25  |  PAREUR5 



COVID-19 Update from Heather Eden - President / Creatrix: Eden Luxe Bridal
 
As concerns about the spread of the coronavirus COVID-19 increase, I wanted to personally update you on what we are doing for the ELB Team and our Clients during this time.
 
We are all in this together 💕- and with Science, Love and Kindness… and social distancing… all of us doing our part to insure a brighter future together… We will get through this TOGETHER.

What we are doing... because health comes first:
 
Being an exclusive and small Atelier and family business that serves our clients only online - allows for us to have our studio and offices flow throughout multiple areas in our home -  allowing for us to continue staying isolated, as we have already been doing for weeks - and follow best practices to protect the health and well-being of our family, our extended ELB Family (that's you... 💕) and our community at large.
 
We take health, safety and hand-washing VERY seriously around here!
 
We are operating and continuing to ship out dreamy orders of Sparkly Happiness ✨every day and continuing to work normal business hours from home to support you with dreamy gorgeousness and service we are known for.
 
Personal Thoughts and Musings I'd like to share...
 
I know that for many of you - your wedding dates and events - are being rescheduled because of  COVID-19 and the current necessity for social distancing so we can stop the spread of the virus… and I can only imagine how disappointing that is.  I was a Bride too… so I get it.
 
In my own life, I often take comfort in the wise words of Albus Dumbledore… “Happiness can be found, even in the darkest of times if one only remembers to turn on the light.” - Albus Dumbledore
 
The world has been through Pandemics before AND survived…  even without the benefit of all of the advanced scientific and medical interventions we now have.
 
I know in my heart ----- we WILL get through this, and this too shall pass… 💕
 

COVID-19
Message from our Founder

What we are Doing, and what you need to know during Covid-19


In the meantime… for mental health and self care - focusing on, and looking forward to times of happiness, togetherness, romance - and celebrating your Wedding Day with all of your family and friends is now more important than ever to keep close in your hearts and minds. 

And as Her Majesty The Queen would likely say… 
“Keep Calm and Plan On” 
 
So don't stop... keep dreaming, planning and acquiring all of the dreamy beautiful packages and sparkly things that you and your Bridesmaids will still need for your big day and other upcoming wedding events - that WILL come.
 
It will keep you connected and allow you to keep enjoying and savoring being a Bride and stay in the wedding mood… 
 
If you need help with planning out and styling your, tiaras, sparkles and dreamy veils - I am here for all of you… I truly LOVE weddings and being part of celebrations about love and joy! 💕
 
Most of my clients consider me their own personal Wedding Fairy Godmother by the time I get finished styling them for their big day and other events! (I actually often wear tiaras all day while I work- so it’s not really a stretch…😂)
 
So please… feel free to reach out to me via email Inquiries@edenluxebridal.com or our contact form! I'm happy to help!
 
I will leave you all with some parting thoughts that I have seen manifest over and over in my own life - thoughts that have always helped inspire and strengthen me personally through some very dark times in my own life over the years… 
 
Just as the sun always rises in the morning, light always wins in chasing away the darkness… and just like the night - this too shall pass. 💕 

 
Much Love,
 
Heather Eden
President / Creatrix 
EDEN LUXE Bridal

 
P.S. ✨ Personal Self Care Tip … A tiara perched on one’s head while in a bubble bath - or a tiara worn around the house with your comfy clothes and fuzzy socks for no reason at all - mixed with a good book (or Netflix ) + a glass of wine and a teeny bit of yummy chocolate ALWAYS creates a bit of sparkly ✨magic to help lift your spirits. ✨✨✨✨

We are still Shipping Worldwide and in the US and we are open for business... and working just as diligently as ever to ensure that you will receive your beautiful parcels of sparkly lovelies as soon as you can.

Please note that Shipping Timeframes may be extended as it is taking longer for us to receive parts, pieces, and components from our suppliers due to manufacturing and shipping delays from COVID-19 restrictions in the US and Worldwide. 

We appreciate your patience if there happen to be any extended delivery times that may occur due to increased demand, supply chain or Postal Carrier issues that are out of our control.




ShippinG / Receiving at EDEN LUXE BRIDAL
During COVID-19

Regarding receiving at EDEN LUXE Bridal... any studio supplies, boxes, tissue paper, parts, components, returned items for exchanges, mail, etc. are quarantined untouched and unopened in a remote portion of our studio for at least 3-5 days due to an abundance of caution for our and your health and safety which may cause an item to take just a bit longer to create or ship.

On a personal Creatrix note... I have asthma, so unfortunately - I'm very high risk and have to be extremely careful and stringent in precautions taken around here with EVERYTHING. Groceries, mail - handwashing and social distancing.

So... thank you in advance for your patience, and if you have sent an item back to us for exchange while we quarantine parcels for 3-5 business days...  we will process all exchanges after we open and inspect the parcel contents. Please know we have not forgotten you! 💕We just want to be safe and healthy. 

Unless previously discussed via email and agreed upon prior to purchase - the Processing Time remains the same as shown in the listing... i.e. 3-5 Business Days... or Made to Order - 2-3 Weeks, etc.

When the piece is finished and ready to go, it will be shipped via the shipping method chosen at checkout.


Unless previously discussed via email and agreed upon prior to purchase - the Processing Time remains the same as shown in the listing... i.e. 3-5 Business Days... or Made to Order - 2-3 Weeks, etc.

When the piece is finished and ready to go, it will be shipped via the shipping method chosen at checkout.

Unless previously discussed via email and agreed upon prior to purchase - the Processing Time remains the same as shown in the listing... i.e. 3-5 Business Days... or Made to Order - 2-3 Weeks, etc.

When the piece is finished and ready to go, it will be shipped via the shipping method chosen at checkout.

Of course we can! Just send us an email!

I HAVE A QUESTION THAT I CAN'T FIND THE ANSWER TO, CAN YOU HELP ME?

Unless previously discussed via email and agreed upon prior to purchase - the Processing Time remains the same as shown in the listing... i.e. 3-5 Business Days... or Made to Order - 2-3 Weeks, etc.

When the piece is finished and ready to go, it will be shipped via the shipping method chosen at checkout.

Emails are replied to Monday - Friday 9am - 7pm EST. Please allow up to 24-48 hrs to receive a reply.

We usually answer WAY faster than that, but... since we are real people in a very small company... we don't have a whole team of customer service representatives sitting at a bank of computers... 



CUSTOMERSERVICE@EDENLUXEBRIDAL.COM 

CUSTOMERSERVICE
@EDENLUXEBRIDAL.COM 

So it may take us a day or so to get back to you, especially for our International Clients due to time zone differences.

Please know we are here, and will absolutely respond to any and all inquiries or messages. 💕 

 

Unless previously discussed via email and agreed upon prior to purchase - the Processing Time remains the same as shown in the listing... i.e. 3-5 Business Days... or Made to Order - 2-3 Weeks, etc.

When the piece is finished and ready to go, it will be shipped via the shipping method chosen at checkout.

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